![]() ![]() there was no specific entry for a TomTom GO 6100, unlike the case of the Windows 7 laptop. Second, on the Windows 10 machine, I noted that the TomTom was listed in the Device Manager, under Network Adapters, as being a “Remote NDIS Compatible Device” (with an exclamation mark in a yellow triangle), i.e. Note that this laptop shares the same router and Ethernet connections with the desktop, and runs much of the same software, including VPN4ALL and ZoneAlarm Extreme Security firewall and anti-virus, which I had not removed from the laptop or deactivated. First – and most importantly – I discovered that when I installed MyDrive Connect on my laptop PC, running Windows 7, I was able to connect the GO 6100 normally and update my maps without any problems. I therefore pursued my own investigations. Their initial response, received after a few days, was basically to suggest the various measures listed above, even though I had already explained in my written request that these were not effective. Since none of these actions were effective, I contacted TomTom Support (French-language department). Uninstalling the MyDrive Connect software and its associated data files, uninstalling my VPN4ALL software, deactivating my ZoneAlarm Extreme Security firewall and anti-virus, and then reinstalling MyDrive Connect.Resetting the TomTom device, by holding down the ON/OFF switch until the drum roll.Trying several USB ports, with several different USB cables.Connecting the USB cable directly to the PC, not through a USB hub, and not using the windshield mount provided with the GO 6100.I tried many of their suggested remedies, as well as those taken from the TomTom web pages, namely: When I tried to install and use MyDrive Connect to update my TomTom maps, I found that my GO 6100 device, plugged into a USB port, was listed on the MyDrive Connect screen as not being connected.Īfter conducting an intensive internet search, I found that other TomTom users had been experiencing (similar?) problems with Windows 10. This program is very easy to use and is user-friendly for everyone, even those who do not know that much about computers.I recently acquired a new desktop computer, running Windows 10. Step 3: access My Maps and click on Update to download the latest version of whatever you would like.Step 2: in the summary of available updates, click My content on the upper left corner of the screen.This is what you need to do to update your maps: The update process is very straightforward: all you need to do is connect your navigation device to your computer via the USB cable, and the application will start automatically for you to log in. Thanks to this tool, you will be able to easily manage your maps, speed cameras, and other content that TomTom, one of the best navigation devices in the market, has to offer. An app to download maps and update the content in your TomTom navigation device This software will let you manage your content from your PC and make sure that you have the most recent data. If you have a TomTom navigation device, you can update all your maps with this app: TomTom MyDrive Connect.
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